Frequently Asked Questions
Everything you need to know about your Golden Gilt experience.
What materials are used in Golden Gilt jewelry?
Our pieces are crafted using high-quality materials, primarily 18k gold plating over premium stainless steel or solid brass, ensuring a luxurious look with long-lasting durability.
How long does shipping take?
Standard domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
Does your jewelry tarnish or change color?
We use a specialized PVD plating process that is much thicker than standard plating, making our jewelry resistant to tarnishing. To maintain the shine, we recommend avoiding direct contact with harsh chemicals or prolonged water exposure.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that certain promotional items or custom pieces may be final sale.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.